What Data We Gather and Why We Need It
When you open an account we collect your mobile number, email, chosen username and password. Each time you top up via DANA, OVO or GoPay we log the payment rail, timestamp, amount and transaction ID so we can match your deposit to your account wallet and
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resolve any disputes. We record every login — device type, IP address, browser — to detect unusual access patterns and block suspicious sessions before they reach your balance. Gameplay logs capture the games you open, session length and bet history so we can calculate your account
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balance in real time and audit any payout queries. We use cookies to keep you logged in across page refreshes and to remember your language and display preferences; third-party analytics cookies help us see which lobby sections get the most traffic so we know where to
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focus improvements. If you contact support via live chat or email we store the conversation thread and any screenshots you send, plus the agent notes, so the next person who helps you has full context. We do not share your personal details with advertisers or sell
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your data to brokers. Payment processors see only the transaction data they need to clear your DANA, OVO or GoPay transfer; game studios see anonymized session and bet totals, never your name or contact details. Law enforcement or regulatory bodies may request account records where local
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law permits and we are legally required to comply; we will notify you unless prohibited. Data retention follows industry norms: active account records stay accessible while your account is open and for a compliance period after closure, typically covering audit and dispute windows. Once that period
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expires we delete or anonymize the data so it can no longer identify you. You can request a copy of everything we hold, ask us to correct errors, or delete your account and associated data by contacting support; we aim to fulfill verified requests within a
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reasonable timeframe. Access and deletion depend on local law and the need to keep certain records for regulatory or fraud-prevention purposes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.